About Us
Who We Are
We are an online store based in the United States. We sell reusable stainless steel drinkware and food containers. Our focus is on products that last, quality that you can trust, and a responsible approach to the environment.
How We Operate
We sell only online – there is no physical shop to visit. We serve customers across the 48 contiguous United States. Every order is packed and shipped from our facility in Portland, Oregon.
Our Location
2444 WILDWOOD DR, KINGSPORT, TN 37660, United States
This building houses our business office, order processing, and return receiving. It is not open to the public.
Why We Call Ourselves a 100% Accredited Business
- Real contact information: Our phone, email, and address are correct and actively watched during business hours.
- Clear written policies: All our rules about shipping, returns, warranties, privacy, and payments are published on this website.
- Helpful customer service: We reply to emails within one business day and answer phone calls when we are open.
- Secure payments: Every transaction is SSL‑encrypted, and we do not store full credit card numbers.
- No surprise fees: Free shipping on everything, free returns for quality issues, and no restocking fees.
What You Get With Every Order
- Free shipping, no minimum purchase
- Same‑day dispatch if you order by 6:00 PM PT on a business day
- 30 days to return items that have quality problems
- Free return shipping with a prepaid label for approved returns
- Secure checkout with SSL encryption
Our Support Team
Customer service and order fulfillment come from our small, in‑house team in Portland. We do not outsource support to outside companies. Our people are available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time.
Get in Touch
Email: info@kleankannteens.com
Phone: +1 404-539-3671
Address: 2444 WILDWOOD DR, KINGSPORT, TN 37660, United States
Hours: Monday – Friday, 9:00 AM – 6:00 PM Pacific Time (PT)